Here’s your go-to guide to help you master answering behavioral interview questions.

Black SaaS Sales representative

What Exactly Are Behavioral Interview Questions?

Job interviews can be an exciting opportunity to showcase your skills. But they’re also a chance for employers to get beyond the basics and find out what you’re *really* made of! That’s why so many hiring managers use behavioral interview questions – instead of familiar “tell me about yourself,” or “where do you see yourself in five years” queries- which provide deep insights into how candidates problem solve on their feet and handle professional scenarios. With these types of inquiries, it’s not just about trying tease out impressive anecdotes; the goal is really getting a genuine understanding of each candidate based off past experiences – better yet… field tested abilities!

Desperate to know what behavioral questions you’ll get in a job interview? Well, don’t worry…we’ve got your back! We can provide an idea of the types of inquiries that could pop up. To be fully prepared for anything that comes at ya—read through our list and think ahead with stories tailored to each type of question they might throw at you!

Teamwork questions

Almost any job requires you to work with others, so be prepared to talk about your experiences as part of a team. You’ll want a story that illustrates your ability to work with others under challenging circumstances. Think resolving team conflicts, dealing with project constraints, or motivating others.

  1. Tell me about a time you had to work closely with someone whose personality was very different from yours.
  2. Tell me about a time you got into a fight with a coworker. What did you do about it?
  3. Tell me about a time when you had to step up and show that you were a leader.
  4. Tell me about a time you made a mistake and wished you’d handled a situation with a coworker differently.
  5. Tell me about a time when you needed information from someone who was hard to reach. What did you do?

Adaptability questions

Amidst any stormy seas, there’s always a pearl of wisdom to be found. Reflect back on your most recent work turmoil and consider what it taught you – even if the outcome wasn’t perfect, some valuable insight or message can still come out of difficult times!

  1. Tell me about a time at work or school when you were under a lot of pressure. What happened, and how did you handle it?
  2. Tell me about a time when something changed in your team or company. How did it make you feel, and how did you deal with it?
  3. How did you get used to your last job? How did you figure out what to do?
  4. Tell me about a time you had to think quickly on your feet.
  5. Tell me about a time you didn’t do well. What did you do to deal with it?

Time management questions

When an interviewer quizzes you on time management, be prepared to share a story of how you juggled various tasks with grace and finesse – from setting priorities to sticking the clock. Show them that not only can you handle everything coming your way in stride, but also get it all done ahead of schedule!

  1. Give me an example of a time when you were responsible for a lot of things. How did you react?
  2. Tell me about a long-term project that you managed to finish. How did you keep everything in motion?
  3. Tell me about a time when you had too many responsibilities. What did you do?
  4. Tell me about a time when you wanted to accomplish something. How did you make sure you would accomplish your goal?
  5. Tell me about a time when an unexpected problem stopped you from doing what you had planned. How did you get back to normal?

Communication questions

Whether it’s an email to a colleague or presenting your big idea at the meeting, communication is something we all use daily – and so does every interviewer. Show off just how sharp you are by recounting an example of when you had to get creative in getting your message across!

  1. Tell me about a time when you needed to use writing to get your point across.
  2. Tell me about a time at work when you were able to convince someone to see things your way.
  3. Describe a time when you were the resident technical expert. How did you make sure that everyone could understand what you were saying?
  4. Give me an example of a time when you had to have a difficult conversation with a frustrated client or colleague. How did you deal with the problem?
  5. Tell me about a successful presentation you gave and why you think it was a hit.

Motivation and values questions

Interviewers may throw you a curveball with questions that seem unrelated, but behind it all they’re trying to get at one key question: what motivates YOU? Provide answers that highlight your values and show how motivated you are – even when the interviewer doesn’t give away their motives.

  1. Tell me about your proudest professional accomplishment.
  2. Tell me about a time when you saw a problem and did something to fix it.
  3. Tell me about a time when you were either very closely supervised or not supervised at all. What did you do about it?
  4. Tell me about a time when you had the chance to be creative with your work. What about it was exciting or hard?
  5. Tell me about a time when you did not like your job. How could it have been better?

4 Tips for Answering Behavioral Interview Questions

#1. If you want to be sure that your interview goes off without a hitch, take some time beforehand and craft tales from the job description! Look out for any points of emphasis like “works independently” or “takes initiative,” then assemble stories around those topics. When it comes time to answer questions, pull one out… no nerves necessary!

#2. Crafting the perfect interview response can seem intimidating, but using the STAR method is sure to make it a breeze! This strategy will help you create engaging answers that keep your story succinct and on-point. Make those job offers come rolling in with this go-to technique!

#3. Your story should be your grand finale! After you’ve delivered it to the interviewer, don’t forget a conclusion. You want them leaving with that “aha moment” knowing exactly how this relates to their hiring decision and what they can expect from YOU as an employee — even if your tale didn’t fit like hand in glove into the STAR method. Wrap up by saying something along these lines: “I used X approach to solve Y problem, so here’s my go-to process when facing similar circumstances”. Now THAT’S sure to make an impression!

#4. Taking the time to practice can give you a winning edge on interview day. Imagine what it would feel like if your “mock” answers flowed with ease, confidence, and presence during an actual job interview! Don’t just memorize – rehearse out loud to get yourself warmed up for the big occasion. And why not do it in front of a mirror? After all that hard work, then watch how well you perform when showtime comes around!

Taking the time to brush up on your interview skills can make all the difference! Get ready to wow them with stories that’ll be a surefire ticket through round 2. Don’t forget, practice makes perfect – so get out there and show ’em what you got!

Every third Thursday of the month, re:WORK TRAINING host free mock interviews for anyone looking to get into Tech Sales. Want to learn more? Visit reworktraining.org

Diversity in Saas Sales

SaaS solutions can be used for many different things, like office productivity software, cloud security, and solutions for working together. These types of solutions are called horizontal SaaS. The horizontal model lets companies serve customers from many different industries.

On the other hand, vertical SaaS products are made for a small market. For instance, accounting software for law firms, which have their own ways of billing. The most common kinds of SaaS products are:

What Does a SaaS Sales Professional Do?

Black Sales Representative at a Technology Company

A SaaS sales person acts as a consultant, with the main goal of learning about the business goals of the client and coming up with custom solutions. Most of the time, B2B clients look for software to solve a business problem.

For example, a company that loses more customers than usual might look for a CRM solution that uses predictive modeling to figure out why customers are leaving. Or, a company that loses money because of unplanned downtime at its factories could look for maintenance management software.

The tech sales representative’s job is to find out what the client needs, offer the right value proposition, and help the client buy the software, get started with it, and start using it.

Everyday responsibilities:

Types of SaaS Sales Roles

mark, marker, hand

Due to the length and complexity of the SaaS sales cycle, it takes a lot of different professionals who specialize in different parts of the sales process to go from prospecting to closing. If the pressure to close sales and meet revenue goals seems overwhelming, remember that you are part of a sales team and are only responsible for a small part of the process, unless you are the sales manager or vice president of sales.

Software sales has a lot of room for growth. At each level, you can make a higher base salary and more commissions. Even though some senior-level jobs don’t offer commissions, the base pay is usually high enough to make up for this.

Sales Development Representative (SDR)

SDR is an entry-level job that involves outbound sales prospecting, which means coming up with leads, making sure they are good enough, and moving them through the sales pipeline. Most of their time is spent making cold calls, sending emails, and sending LinkedIn messages to customers to set up meetings with account executives and other sales closers to learn more about the company’s products and services. Some SDRs focus on inbound sales prospecting, which means they follow up with potential customers who have already shown interest by doing things like downloading a white paper or stopping by the company’s booth at a trade show.

For entry-level sales jobs, performance is based on two metrics: the number of qualified meetings and the amount of work done. Warner said, “Qualified meetings are meetings between account executives and prospects that result in a sale.” Activity means the number of outbound communications and SDR attempts with prospective clients in a certain amount of time, regardless of whether or not that activity leads to a meeting with the prospect.

$48,566 is the average pay, not including commissions.

Outside Sales Rep

International businesses might hire outside sales reps to build relationships in markets that haven’t been tapped yet. For example, a company in the US might hire someone in Singapore to build relationships in the Asia-Pacific region.

The average pay, not including commissions, is $57,696.

Account Executives

The job of an account executive is to find new customers and close deals with qualified leads. Most of the time, AEs follow up with sales-qualified leads generated by SDRs to move them along the sales pipeline. They speak up for the needs of the client and the ability of their company to meet those needs.

The average pay, not including commissions, is $59,268.

Account Manager or Customer Success

After a deal is done, the post-sales account manager takes over to help customers, make sure contracts are renewed, and try to sell more to existing customers. Account managers are not in charge of getting new customers like AEs are. But because they are close to the client, they have to tell engineers about bugs to make sure the client can use the product well.

$58,670 is the average pay, not including commissions.

Sales Manager

Sales managers are usually in charge of sales teams in large businesses. Most of the time, they are also good salespeople. The VP is in charge of coming up with the sales strategy, but the sales manager is in charge of putting it into action, training and leading their team, keeping an eye on their performance, and reporting to the VP. Sales managers also look for new people to join the sales team, hire them, and train them.

$68,587 is the average pay, not including commissions.

VP Sales

The person in charge of sales for the whole company. The vice president of sales sets sales goals and a sales strategy that are in line with the organization’s goals for growth. They also work closely with marketing to make sure that marketing strategy matches sales strategy and sales strategy matches marketing strategy. In smaller businesses, the VP may also be in charge of hiring salespeople or running the sales team. At large companies, VPs oversee sales managers.

The average pay, minus commissions, is $139,875

Sales Engineer

Because SaaS involves complicated technical processes, sales teams will sometimes bring an engineer to client meetings with them to answer technical questions.

$94,002 is the average pay, not including commissions.

The SaaS Sales Process: The Difference Between SaaS Sales and Traditional Sales

Black SaaS Sales representative

Even compared to hardware sales, SaaS sales are very different. Salespeople need to know a lot about their products and be patient enough to guide clients through a longer sales cycle. Some tangible products, like houses and cars, sell themselves, but software is not tangible, so customers will need a way to interact digitally. Product marketing is the most important part of selling SaaS. Simply put, product marketing is the process of getting people to buy a product by putting it in the right place and telling them about it.

Product marketers will give sales teams materials like demos, user documentation, whitepapers, case studies, and more that help prospects understand what the solution is.

Here are some other ways that selling software is different from selling anything else.

SaaS changes very fast.

Updates to software happen much more quickly than to physical products. This is partly because of security—users need constant bug fixes and patches to protect themselves from new security holes—and partly because the industry is very competitive. Two or three times a year, SaaS companies usually put new code into production. Because of this, people who sell software have to keep learning about how new products work. They have to be ready to tell clients about new software updates and talk about what’s good about them.

The sales cycle for SaaS can take a long time.

Usually, the length of the sales cycle depends on the price. It takes longer to sell expensive items than cheaper ones, but software sales are an exception. The average length of the SaaS sales cycle is 84 days, but it can last for months or even years depending on the annual contract value and how ready the prospect is to buy. Matt Bertuzzi, a sales professional, says that it takes a little over a month to close a deal for a product with an annual contract value of less than $5,000, but it takes six months or more to close a deal for a product with an ACV of $100,000 or more. Large businesses usually have formal processes for buying things, which need approval from a lot of different people.

Software salespeople must have a lot of content, like white papers, case studies, testimonials, free trials, or demo videos, to keep the brand in the minds of leads during a long sales cycle. Sales and marketing work together closely to give the customer educational content, keep the relationship going with ongoing email campaigns, and give the user documentation that is needed.

The lengthened sales cycle is caused by a number of things, such as customers having a lot of options, competition from open-source software, and outsourcing IT operations.

The sales process is all about the customer.

Sales reps need to be ready to involve multiple decision-makers from the target company, including executive management, in the sales process. Salespeople use software that tracks leads to keep detailed notes about what clients say and figure out what content to share.

Different pricing models exist

The most common way to pay for SaaS products is through a monthly or annual subscription. There are different pricing models based on the number of users or features that a buyer chooses.

Flat rate pricing

Some SaaS companies charge a flat monthly or yearly fee that gives customers access to all of the product’s features. This kind of pricing is usually used for software that can’t be changed as much.

Pricing based on usage

Use-based pricing, which is also called “pay-as-you-go” pricing, is based on how much you use the software. This pricing model is most often used by software companies like Amazon Web Services and Azure that deal with infrastructure and platforms. Customers are charged based on how many API calls they make or how many gigabytes of data they use.

Prices in tiers

Tiered pricing offers different levels of features, often starting with a freemium model and going all the way up to enterprise. The idea behind giving away a limited version of the product for free is that if a lot of people can try it out, many of them will decide to pay for it.

Pricing per user

With this kind of pricing model, companies pay based on how many licenses they buy. The price of each license depends on how much access it gives. For example, a user license is usually cheaper than an administrator license. So, different types of users have different levels of access to software features.

Two Black tech sales professionals

As a tech sales person, you are responsible for selling technology products or services to businesses. You need to be knowledgeable about the products you’re selling and be able to communicate effectively with your clients. In order to be successful in tech sales, you must be able to build strong relationships with your clients and understand their needs.

Tech sales can be a very lucrative career path, but it’s not without its challenges. The tech industry is constantly changing, so you need to be constantly learning in order to stay ahead of the curve. You also need to be good at problem-solving, as tech products can often be complex.

Tech sales isn’t just about selling products – it’s a comprehensive process of creating relationships and establishing value to motivate buyers into deals. Instead of simply promoting the product, reps need to focus on helping customers solve their issues which can require intense interactions between multiple stakeholders in an organization. To help them achieve this goal, many companies employ specialized sales techniques that enable reps to add long-term worth for potential purchasers so they get maximum benefit from subscriptions over time.

Companies are increasingly relying on sales methodologies that prioritize adding value for buyers and creating urgency around deals – a necessity in the ever-growing tech industry. With 80,000 sales roles popping up in the tech industry around the beginning of this year and an average salary of $84K to go with them – now’s a great time to explore opportunities.

The responsibilities of a tech sales person

offices, business, computer

Tech sales can be a dynamic and rewarding career path for those looking to make an impact. Whether leveraging existing contacts or making new ones, tech sellers need expertise in constructing customer-centric solutions that align with their needs. This could involve cold calling potential leads, engaging them in conversations about opportunities they have yet to explore – then working together on how your product may remedy these issues! With the constantly evolving environment of technological advancements, there’s never a dull moment when it comes to succeeding as a tech seller.

Demonstrating the value of your company’s product or service is essential to any successful tech sales job. Working face-to-face with clients, whether casually showing them how a product works or presenting them with compelling ROI figures from past customers, allows you to really show what sets you apart in the marketplace. Don’t forget that staying connected and following up after an initial sale can be just as important – make sure those emails are sent out promptly and keep regular check-ins on top of your list!

Senior tech sales roles require more than just hitting quotas – you’ll be actively using data to report on metrics, demonstrating the company’s financial performance and success stories from clients. You need to continuously present compelling facts with a finesse that will influence everyone in the organization.

Common challenges faced by tech sales people

re:WORK's Tech sales program Director of Partnerships Ben Nussbaum

Common challenges faced by tech salespeople include staying up-to-date with the latest industry trends, building strong relationships with clients, and overcoming competition. Staying up-to-date with the latest industry trends can be difficult, as the tech industry is constantly changing. It’s important to be constantly learning to stay ahead of the curve.

Building strong relationships with clients is essential for success in tech sales. You need to understand their needs, and you need to be able to find solutions that meet those needs. You must also be good at problem-solving, as tech products can often be complex.

Overcoming competition can be difficult, but if you’re willing to work hard and put in the effort, you can succeed. The tech sales industry is notoriously competitive, so you must be prepared for a lot of competition. However, if you can stand out from the crowd and provide value to your clients, you’ll have a better chance of success.

How to Overcome Those Challenges

Ashley Jordan of re:WORK TRAINING tech sales bootcamp

It’s essential for any successful tech sales person to have the ability to listen attentively and communicate effectively. In tech, these skills are particularly critical as they help equip a candidate with the tools, knowledge, and proficiency required to solve complex customer problems. With each new opportunity comes an entirely different set of challenges – mastering them is key!

Effective communication is essential in tech sales, as it’s key to painting the picture of a product and demonstrating its value. Tuning into client needs through active listening allows salespeople to understand how they can best support them while also leveraging modern methodologies such as solution selling or gap selling for an enterprise-level approach. It won’t just be whether candidates have these skills – knowledge of their industry’s culture will help make sure that individuals fit right in at any software firm.

For sales professionals, developing and advancing their careers is key to staying successful in the industry. Attending conferences, lectures and courses are a great way to stay up-to-date on the latest trends while networking with others. There’s also an abundance of books and podcasts available for those looking further expand their expertise within tech sales.

The tech sales industry is constantly changing, so it’s important to stay up-to-date with the latest trends. This will help you better understand the products you’re selling, and it will help you stay ahead of the competition.

Building strong relationships with clients is essential for success in tech sales. You need to understand their needs, and you need to be able to find solutions that meet those needs. You also need to be good at problem solving, as tech products can often be complex.

Can anyone learn tech sales?

Everyone has to learn tech sales. Tech sales are less technical than computer science. If your sales career has already taken off then technology sales might provide the opportunity for you. In software engineer situations, you may also use the technology skills that have been learned to sell software. Almost every technical sales boot camp emphasizes soft skills. Soft Skills include listening actively, critical thinking, time management, communication, and the ability to conduct costs and benefits analysis.

What Skills Do You Need in Tech Sales?

If you’re looking for a job in tech sales, it’s important to know that the two most important skills managers look for are communication and listening. Clear communication paired with the ability to tell the story of a product ensures that clients understand the value behind a product. Active listening is important because salespeople need to address client needs and understand them. Some software firms also look to see if a candidate has a grasp on modern sales methodologies and can fit within the tech sales culture. This can range from solution selling to gap selling to enterprise sales.

If you’re looking to break into the tech sales industry, it’s important to know the hiring process. Sales experience is often a requirement for jobs in the tech sales industry, but don’t let that deter you if you don’t have experience in this field. Many companies are willing to train new hires on the tools and techniques they need to know.

Here are some things you can do to continue your career development and stay up-to-date on the latest trends:

re:WORK TRAINING's diverse tech sales community

Are you a job seeker who is interested in learning more about technology sales? If so, re:WORK Training’s upcoming free online tech sales bootcamp might be just what you’re looking for. This intensive training program is designed to give participants a solid foundation in the basics of selling technology products and services. In addition to learning about the latest approaches to selling, you’ll also have the opportunity to network with other professionals in the field. So, if you’re ready to jump-start your career in tech sales, sign up for this bootcamp today!

Our Community

Learning as a community is incredibly important to us. When we learn in groups, we can share our ideas and perspectives, which leads to a better understanding of the topic at hand. Additionally, we can support and encourage each other, which helps us stay motivated and focused. At re:WORK TRAINING, our bootcamps are designed to provide participants with the skills and knowledge they need to be successful in tech sales. Our instructors are experienced professionals who are passionate about teaching and helping others achieve their goals. In addition, our classes are small so that everyone has an opportunity to participate and ask questions. The camaraderie among participants is one of the many things that makes our tech sales bootcamp so special.

You’ll also get the chance to network with other professionals in the tech industry, and learn from hiring managers, recruiters, VP of Sales and more.

The Curriculum

When it comes to finding a job, interviewing is one of the most important steps. It’s your opportunity to show off your skills and qualifications, and “sell” the employer that you’re the perfect candidate for the position.

If you’re not sure how to interview, or if you want to improve your interview skills, it’s one of the first things we cover in our tech sales program. Being a sales development representative for yourself is our first priority.

You’ll learn about the products and services that are available in the tech market, how to identify potential customers, and how to make a sales pitch. In addition, you’ll learn about the different stages of the sales process, and how to close a sale.

Learn about solving customer problems, growing your pipeline, and managing your time. Apply what you have learned through real life projects and roles, preparing you for a successful job from day one. Learn the end-to-end selling process and know possible career opportunities. We will also breakdown sales positions like business development representative, sales executives , customer success manager, etc.

Can anyone learn technology sales?

Everyone understands tech sales which makes launching a sales career attainable. Technology selling is not as tech savvy as data-driven software engineering. Technology sales can be a very exciting job choice. You can apply software engineering skills to selling products. Most tech sales boot camps emphasize soft skills equally as heavily as technical skills. Soft skills such as analyzing cost-benefit analysis are emphasized, as well as developing business pitches and managing time.

We believe a successful career in SaaS sales should be within everyones reach.

How much does a technology sales bootcamp cost?

A typical technical training bootcamp costs about $7,000. Some technology sales boot camps cost nothing, but others technology sales boot camps can cost as much as $30,000. Some technical education bootcamps are free and provided by companies seeking employment out of their pool of graduates.

Why is our sales bootcamp free? Because tech companies and successful industry experts are paying it forward by covering the bill. No Upfront cost! No income share agreements!

Is a technology sales bootcamp worth it?

Tech selling is an important industry field with plenty of potential opportunities. Tech sales is similar to other careers and makes people feel comfortable in sales situations. The field was however complicated because of the natures of products. Having a technical sales boot camp can really change your career prospects. Tech salespeople are a great source of income. Typically, Facebook tech sales professionals receive a basic salary of $115,764 and have another 366,000 bonus and commissions. This increases average annual earnings by $142,356 to $142,033.

Technology sales bootcamps will help a student learn essential skills faster than traditional courses. It’s important to remember that boot camps usually take you from a beginner to a competent technical salesperson within a couple of days. A typical base salary for tech sales rep in Glassdoor is 56,264.

Tell me the length of a technology sales bootcamp?

Most successful sales take between three and 13 weeks. Ours is 12 weeks long with a perfect blend of career coaching, resume development, mock job interviews, and sales training.

We don’t offer a certificate for completion because we think an offer letter from a company is better.

Join One of the Best Tech Sales Bootcamps Available

Are you ready to jumpstart your career in sales? Look no further – our free online Sales Bootcamp gives students everything they need to get started. Our 12-week part time training program provides the perfect launchpad for success, with personalized coaching and skills assessments so graduates can join top companies like Salesforce or Sprout Social!

Our hiring partners love us.

Learn new strategies, build confidence and take control of your future today – sign up now at reworktraining.org